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doc16882 4334820a-34e6-48f4-bbc7-0a9555497c20_CCMS-How-the-Service-Works.pdf
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Page 1
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"text": "The Chiropractic Complaints Mediation Service (CCMS) is an independent Alternative Dispute Resolution (ADR) pilot funded by the General Chiropractic Council and designed to help patients and chiropractors resolve complaints in a fair, confidential and constructive way."
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"text": "Before a complaint can be referred to CCMS, the patient must first raise their concerns directly with the chiropractic practice and allow the practice's complaints procedure to be completed."
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"text": "If the complaint remains unresolved after the practice complaints process has concluded, an application can be made to CCMS."
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Page 2
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Page 2 JSON
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