ONLINE You can report repairs, access council services and make online payments.
www.norwich.gov.uk
Register for 'My Account' to check your rent and council tax balance. Take a look at 'My Norwich' to see what services are available in your area.
POST Norwich City Council, City Hall, Norwich NR2 1NH.
Out of hours emergencies: 01603 412180.
Free phone payment hotline: 0800 021 7784 (a 24/7 service).
Money advisers: 0344 980 3333 or email budgetingandmoneyadvice@norwich.gov.uk
Text relay users only: 18001 01603 212587 (9am to 4pm, Monday to Friday).
Leaseholders: For help and advice on your rights and responsibilities, email the home ownership team on HomeOwnership@norwich.gov.uk
Support victims of domestic abuse who are at high or medium risk of harm
Support children and young people whose parents are being supported
Provide a range of recovery programmes
Offer court support
Have a specialist team of Independent Domestic Abuse Advisors (IDVA) who also offer support to men, the LGBTQ+ community, diverse communities and older people
Have a Domestic Abuse Champion Network
Weekdays: 9am – 6:30pm Weekends: 9am – 3pm
Call: 0300 561 0555
Out of hours: 0808 2000 247
Visit: www.nidasnorfolk.co.uk
Supported in partnership by:
POLICE & CRIME COMMISSIONER FOR JUSTICE, FOR SAFETY, FOR NORFOLK Norfolk County Council
Norfolk County Council
NORWICH City Council Community at heart
Loss of gas or electricity?
If you have lost your gas or electricity supply you should contact your energy supplier directly in the first instance.
Ever thought of renting a garage or space for your car?
Norwich City Council offers a range of garages and lockable parking posts for rent across the city at competitive prices. These spaces are available to both residents and non-residents.
For more information, visit www.norwich.gov.uk/garages