Building on her work earlier in the year to learn more about the impact of NHS pressures on people's access to health services in general, the Older People's Commissioner for Wales is inviting older people throughout Wales to share their recent experiences of GP services by completing a short questionnaire.

The questions cover a range of areas, such as making appointments, understanding your needs and treating you respectfully, and the support provided by surgeries. The questionnaire also covers things like the availability of services such as translation, and access to surgeries via public transport.

The experiences shared will form the basis of a report due to be published in January by the Commissioner, which will highlight particular difficulties relating to GP services affecting older people and set out where action is needed to tackle the issues and barriers identified.

As well as working with public and third sector organisations to distribute the questionnaire widely throughout Wales, the Commissioner is also using upcoming engagement sessions to hear directly from older people about GP services.

Alongside this, the Commissioner is developing a helpful information guide for older people and their families about the rights we all have when accessing GP services, which will be shaped by the information and experiences shared by older people.

You can complete the questionnaire online here:

You can also receive paper copies of the survey by calling the Commissioner on 03442 640 670 or by emailing ask@olderpeople.wales.

Receive your copy of the guide by visiting the Commissioner's website, emailing ask@olderpeople.wales or by ringing 03442 640 670

Comisiynydd Pobl Hyn Cymru Older People's Commissioner for Wales