The Priority Services Register is a free support service that energy suppliers and network operators offer to help people in vulnerable situations. Each keeps their own register.

To sign up for the Priority Services Register you will need to contact your utility suppliers directly. Their contact details can be found either on their websites or on the bills that you are sent.

The Welsh Government Warm Homes Nest scheme provides funding for energy efficiency improvements to low-income households and those living in deprived communities across Wales.

It supports the Welsh Government's commitments to reduce climate change, help eradicate fuel poverty and boost economic development and regeneration in Wales

The scheme considers a whole house approach to home energy efficiency improvements. This helps to tackle harder to treat homes where the impact of fuel poverty tends to be most severe.

To make sure we reach the most vulnerable households, Nest work in partnership with local authorities, health boards, charities and community organisations across Wales, just like Ceredigion Council Carers and Community Support Team.

Further information on the Priority Services Register and the support that you may be able to receive can found on Ofgem's webpage.

bit.ly/PSROfgem

If you’re worried about your energy bills, call one of Nest’s friendly advisors. They can offer free and impartial advice on Saving energy and water, money management, making sure you’re on the best energy and water tariff and whether you are entitled to any benefits to boost your income.

The team is available on freephone 0808 808 2244

or you can fill in a call back request form at bit.ly/44cROBI

(lines are open 9am – 6pm Monday – Friday).

0808 808 2244