are embedded in the procurement of all our consultants and contractors. We have employed KCA on our Lexion/Steyne project who have developed a bespoke programme with the Stephen Lawrence Charitable Trust. create community facilities out of disused garage spaces, reaching out to underrepresented and excluded sectors on the estate to support and mentor. Model to be rolled out on other regen schemes. as a monitoring tool which assesses the achievements realised against the social value outcome targets, pre-contract. Social Value Matrices are now mandated to be included within assessment criteria for every contract the council advertises over £75,000, but benefits are now also being considered for lower value contracts as part of a Request for Quotation (RFQ) process. Corporately it was agreed by cabinet that social value will be applied to all contracts with a value of £100k and above. Commercial Hub will be hosting a workshop in February, focusing on current ways of working, organisational needs and benefits of a system-based approach. Additionally, the focus on gauging residents feedback on the build experience alone and others look to understand the wider immediate community experience that residents have beyond the confines of their homes. Primary tools utilised are listed below; • Bi-annual estate surveys – is an in-depth social study every two years that looks to collect opinions of residents, and wider stakeholders, within the regeneration area. Results from the study are used to inform improvements to the regeneration works and our engagement methods. Example attached. • Customer satisfaction surveys – normally gauged at understanding the customer sales journey when purchasing a home, including defects and the build experience. Example attached. • Resident Steering