the resident engagement structure and the strategy's implementation, although the strategy hasn't been signed off at this stage because the approved structure (e.g. the residents forum) is not formally in place. Work is also underway on a service improvement plan and comparison against the consumer standards-these are attached. Strategy extended / new targets) Actioned. framework implemented by the end of 2025 service improvement plan and comparison against the consumer standards. Meaningful involvement of the community throughout Housing Regeneration projects is maintained. The team put effort into understanding the community - community profiling, address barriers to engagement, tailor communication channels. 2025 update: The housing asset team have put together a_Housing Resident_Engagement Strategy This aligns with our connected communities vision: 'Massively increase social connection in the borough, giving everyone as much choice and power in their lives as possible – so that people can live happier and healthier lives and get more of what they need from each other'