promote supporting diversity and inclusion in the built environment disciplines occupation. Questions will specifically address equality, diversity and inclusion and design team involvement to minimise issues for residents in year one (to minimise dissatisfaction with any components brought into the development) Has not been actioned for 2025 as there was focus on other priorities such as the Community-led Regeneration Charter, and new Housing Engagement Strategy. However effort will be put into actioning this in 2026. now it's in draft mode. include independent checks of H and S and O and M manuals via specialist consultants. The intention is to recruit an aftercare manager who will be responsible for settling residents into their new homes and to co-ordinate defects reporting and rectification during the defect period. The housing development drafted in collaboration with other service areas a new development process manual in Feb of 2024 that all new build homes go through from conception to hand over. This development manual, and associated handover process, will be reviewed and updated in line with feedback and experience.

“ “ Ensuring zero - snagging after handover December 2025 (for extended / new targets) Actioned. Minimum of 90% snagging achieved. The team work to minimise snagging. The delivery and regeneration teams already work with contractors and clerk of works alongside other relevant teams in the council to ensure as many snags as possible are addressed prior to handover. Zero snagging at handover is not achievable, this target needs to be re-