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                "text": "Navigating Assertion 10\nDigital and Data Compliance",
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                "text": "Martyn Boyle and David Hall\nCloudy IT",
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                "text": "Updates to SAPPP 2025 (formerly JPAG) Practitioners Guide - What the new governance requirement actually means to councils:",
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                "text": "IT policies and Assertion 10 explained: – and how it all fits in together – creating the digital and data scope and purpose.",
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                "text": "What's it all about?",
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                "page": 4,
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                "text": "2025 edition of the Practitioners' Guide (Assertion 10: Digital and Data Compliance) states:",
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                "text": "All smaller authorities, by AGAR 2025/2026, must have:",
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                "text": "A council-owned domain based official email address that's generic (and cease using free email)",
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                "text": "And a reinforcement of compliance with UK GDPR and DPA responsibilities.",
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                "text": "Assertion 10 - Digital and data compliance",
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                "level": 4
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                "type": "TEXT",
                "location": {
                    "l": 77.4979,
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                "text": "WHY? (added to clarify data compliance, previously covered under Assertion 3)",
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                "text": "Assertion 10 will appear on the AGAR 2025-26 By then, the authority needs to have taken the following actions:",
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                "text": "(1.47) Email management",
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                "text": "Every authority must have a generic email account hosted on an authority-owned domain, for example:",
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                "text": "clerk@abcparishcouncil.gov.uk or clerk@abcparishcouncil.org.uk",
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                "text": "Strangely, Assertion 10 doesn't talk about Councillors and other staff email address compliance – just the clerk/officer.",
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                "text": "Best practice is for all council to have matching email: Cllr.bobsmith@abcparishcouncil.gov.uk",
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                "text": "Free email services are permitted currently but NOT personal: cllrbobsmith@gmail.com - OK",
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                "text": "BUT NOT bigbobsmith1968@yahoo.co.uk = GDPR risk/loss of email data/comms",
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                "text": "Why is that important?",
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                "text": "The Council does not own those free platforms or domain (Gmail, Yahoo, Hotmail etc)",
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                "text": "The domain - Your address\non the internet",
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                "text": "It's your website address you use in a web browser, like Google Chrome and Safari for people to see your web pages and information – agendas, minutes, AGAR, news etc",
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                "text": "come to Leighton-Linslade To\nmmunity to be proud of\"",
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                "text": "The White House\nHockliffe Street, Leighton Buzzard\nBedfordshire, LU7 1HD",
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                "text": "WE WOULD LOVE YOUR FEEDBACK\nWe would love to hear what you think of the About provide your feedback. You could be in for a chance",
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            {
                "page": 8,
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                "text": "Call us on:\nGeneral enquiries: 01525 631920\nEmail us at:\ninfo@leightonlinslade-tc.gov.uk",
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                    "r": 227.2152,
                    "b": 183.0831
                },
                "text": "More professional",
                "marker": "▪",
                "list_id": "L4",
                "level": 0,
                "reading_order": 6
            },
            {
                "page": 9,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.4174,
                    "t": 166.5264,
                    "r": 334.2247,
                    "b": 147.8102
                },
                "text": "Improved authenticity of message",
                "marker": "▪",
                "list_id": "L4",
                "level": 0,
                "reading_order": 7
            },
            {
                "page": 9,
                "type": "LIST_ITEM",
                "location": {
                    "l": 77.9778,
                    "t": 132.2133,
                    "r": 418.6806,
                    "b": 94.301
                },
                "text": "■ Can only be used managed by authorised organisations for added security & governance",
                "marker": "▪",
                "list_id": "L4",
                "level": 0,
                "reading_order": 8
            },
            {
                "page": 9,
                "type": "TITLE",
                "location": {
                    "l": 436.1957,
                    "t": 415.1163,
                    "r": 552.0826,
                    "b": 381.5231
                },
                "text": ".org.uk",
                "reading_order": 9,
                "level": 3
            },
            {
                "page": 9,
                "type": "TEXT",
                "location": {
                    "l": 434.2762,
                    "t": 375.0444,
                    "r": 778.0982,
                    "b": 356.5681
                },
                "text": "It's an acceptable UK-based domain for a Council.",
                "reading_order": 10
            },
            {
                "page": 9,
                "type": "LIST_ITEM",
                "location": {
                    "l": 434.7561,
                    "t": 340.2514,
                    "r": 754.345,
                    "b": 322.0151
                },
                "text": "Elevated level of security above free emails",
                "marker": "▪",
                "list_id": "L5",
                "level": 0,
                "reading_order": 11
            },
            {
                "page": 9,
                "type": "LIST_ITEM",
                "location": {
                    "l": 434.996,
                    "t": 305.9383,
                    "r": 620.4631,
                    "b": 287.2221
                },
                "text": "Helps with compliance",
                "marker": "▪",
                "list_id": "L5",
                "level": 0,
                "reading_order": 12
            },
            {
                "page": 9,
                "type": "LIST_ITEM",
                "location": {
                    "l": 434.5161,
                    "t": 271.1453,
                    "r": 751.9456,
                    "b": 252.1892
                },
                "text": "■ Improves GDPR – and FOI & SAR situations",
                "marker": "▪",
                "list_id": "L5",
                "level": 0,
                "reading_order": 13
            },
            {
                "page": 9,
                "type": "LIST_ITEM",
                "location": {
                    "l": 435.2359,
                    "t": 236.5923,
                    "r": 808.5695,
                    "b": 217.6361
                },
                "text": "■ Requires less scrutiny so = less official than .gov.uk",
                "marker": "▪",
                "list_id": "L5",
                "level": 0,
                "reading_order": 14
            },
            {
                "page": 9,
                "type": "TEXT",
                "location": {
                    "l": 457.5496,
                    "t": 176.6044,
                    "r": 783.1368,
                    "b": 119.7359
                },
                "text": "You can also use .com, .co.uk or other council-owned domain suffix but they are not within the UK jurisdiction managed by Nominet.",
                "reading_order": 15
            }
        ]
    },
    {
        "page": 10,
        "items": [
            {
                "page": 10,
                "type": "TITLE",
                "location": {
                    "l": 81.3368,
                    "t": 424.2345,
                    "r": 347.9008,
                    "b": 391.841
                },
                "text": "Domains - recap",
                "reading_order": 0,
                "level": 4
            },
            {
                "page": 10,
                "type": "LIST_ITEM",
                "location": {
                    "l": 80.1372,
                    "t": 353.4488,
                    "r": 434.5161,
                    "b": 334.0127
                },
                "text": "Stop using free email (Gmail/Hotmail/Yahoo etc)",
                "marker": "▪",
                "list_id": "L6",
                "level": 0,
                "reading_order": 1
            },
            {
                "page": 10,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.6573,
                    "t": 318.4158,
                    "r": 631.9798,
                    "b": 299.6996
                },
                "text": "Use a council-owned domain for your official email for the council & website",
                "marker": "▪",
                "list_id": "L6",
                "level": 0,
                "reading_order": 2
            },
            {
                "page": 10,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.8972,
                    "t": 283.6228,
                    "r": 395.8871,
                    "b": 264.9066
                },
                "text": "Get your .gov.uk domain for best practice",
                "marker": "▪",
                "list_id": "L6",
                "level": 0,
                "reading_order": 3
            },
            {
                "page": 10,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.4174,
                    "t": 248.11,
                    "r": 737.3098,
                    "b": 230.1136
                },
                "text": "Other council-owned domains are currently acceptable, but website and email should match",
                "marker": "▪",
                "list_id": "L6",
                "level": 0,
                "reading_order": 4
            },
            {
                "page": 10,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.6573,
                    "t": 213.317,
                    "r": 635.3389,
                    "b": 195.0807
                },
                "text": "Make sure you set enough in the budget/precept planning for these services",
                "marker": "▪",
                "list_id": "L6",
                "level": 0,
                "reading_order": 5
            },
            {
                "page": 10,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.1774,
                    "t": 179.2439,
                    "r": 626.4614,
                    "b": 161.2475
                },
                "text": "Make sure the domain name is registered to the council – not an individual.",
                "marker": "▪",
                "list_id": "L6",
                "level": 0,
                "reading_order": 6
            }
        ]
    },
    {
        "page": 11,
        "items": [
            {
                "page": 11,
                "type": "TITLE",
                "location": {
                    "l": 76.7781,
                    "t": 399.2795,
                    "r": 782.177,
                    "b": 365.9262
                },
                "text": "Website Accessibility Compliance - update",
                "reading_order": 0,
                "level": 3
            },
            {
                "page": 11,
                "type": "LIST_ITEM",
                "location": {
                    "l": 78.9375,
                    "t": 335.4524,
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                    "b": 279.0637
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                "text": "Regulations for all public sector bodies, incl parish & town councils' websites must meet WCAG2.1AA standard since 2020\nRegulations rose to WCAG2.2AA in October 2024",
                "marker": "▪",
                "list_id": "L7",
                "level": 0,
                "reading_order": 1
            },
            {
                "page": 11,
                "type": "LIST_ITEM",
                "location": {
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                    "b": 244.9906
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                "text": "You must have a compliant website",
                "marker": "▪",
                "list_id": "L7",
                "level": 0,
                "reading_order": 2
            },
            {
                "page": 11,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.1774,
                    "t": 227.9541,
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                    "b": 209.9577
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                "text": "Regardless of the domain type, SAPPP '25 & Public Sector Website laws require compliance",
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                "list_id": "L7",
                "level": 0,
                "reading_order": 3
            },
            {
                "page": 11,
                "type": "LIST_ITEM",
                "location": {
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                "text": "You must have an up to date and relevant Accessibility Statement",
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                "list_id": "L7",
                "level": 0,
                "reading_order": 4
            },
            {
                "page": 11,
                "type": "LIST_ITEM",
                "location": {
                    "l": 80.3771,
                    "t": 159.5678,
                    "r": 679.7262,
                    "b": 139.8918
                },
                "text": "Risks? Challenged by vexatious MOP, audit failure, withdrawal of your .gov.uk domain",
                "marker": "▪",
                "list_id": "L7",
                "level": 0,
                "reading_order": 5
            }
        ]
    },
    {
        "page": 12,
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            {
                "page": 12,
                "type": "TITLE",
                "location": {
                    "l": 77.4979,
                    "t": 425.4342,
                    "r": 504.3362,
                    "b": 391.841
                },
                "text": "Website Accessibility tips",
                "reading_order": 0,
                "level": 3
            },
            {
                "page": 12,
                "type": "LIST_ITEM",
                "location": {
                    "l": 81.5767,
                    "t": 378.8836,
                    "r": 502.8966,
                    "b": 360.8873
                },
                "text": "Ensure the website & the content you upload is accessible",
                "marker": "▪",
                "list_id": "L8",
                "level": 0,
                "reading_order": 1
            },
            {
                "page": 12,
                "type": "LIST_ITEM",
                "location": {
                    "l": 81.3368,
                    "t": 344.3306,
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                    "b": 307.378
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                "text": "Define your Accessibility Statement and include the things you know are not accessible – 3rd party documents, content older than 2018",
                "marker": "▪",
                "list_id": "L8",
                "level": 0,
                "reading_order": 2
            },
            {
                "page": 12,
                "type": "LIST_ITEM",
                "location": {
                    "l": 81.0969,
                    "t": 290.3415,
                    "r": 630.7802,
                    "b": 272.3451
                },
                "text": "Avoid using ‘accessibility plugins’ to achieve compliance – they aren’t enough",
                "marker": "▪",
                "list_id": "L8",
                "level": 0,
                "reading_order": 3
            },
            {
                "page": 12,
                "type": "LIST_ITEM",
                "location": {
                    "l": 81.0969,
                    "t": 256.5083,
                    "r": 736.1102,
                    "b": 236.8323
                },
                "text": "Have a checking process – use the free browser checker Wave by WEBAIM to check as you go",
                "marker": "▪",
                "list_id": "L8",
                "level": 0,
                "reading_order": 4
            },
            {
                "page": 12,
                "type": "LIST_ITEM",
                "location": {
                    "l": 81.0969,
                    "t": 221.2354,
                    "r": 496.1786,
                    "b": 203.239
                },
                "text": "Make sure any forms are web page forms, not documents",
                "marker": "▪",
                "list_id": "L8",
                "level": 0,
                "reading_order": 5
            },
            {
                "page": 12,
                "type": "LIST_ITEM",
                "location": {
                    "l": 80.857,
                    "t": 186.6824,
                    "r": 615.4246,
                    "b": 168.2061
                },
                "text": "Consider commissioning an accessibility audit to understand your position",
                "marker": "▪",
                "list_id": "L8",
                "level": 0,
                "reading_order": 6
            },
            {
                "page": 12,
                "type": "LIST_ITEM",
                "location": {
                    "l": 80.617,
                    "t": 151.8894,
                    "r": 645.416,
                    "b": 114.217
                },
                "text": "Consider commissioning a purpose-built website from council website experts, Aubergine, that's .gov.uk-ready and fully compliant from £499 + VAT",
                "marker": "▪",
                "list_id": "L8",
                "level": 0,
                "reading_order": 7
            }
        ]
    },
    {
        "page": 13,
        "items": [
            {
                "page": 13,
                "type": "TITLE",
                "location": {
                    "l": 77.258,
                    "t": 425.6742,
                    "r": 504.5762,
                    "b": 391.841
                },
                "text": "Website Accessibility tips",
                "reading_order": 0,
                "level": 3
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.4174,
                    "t": 362.327,
                    "r": 337.3438,
                    "b": 343.8507
                },
                "text": "✓ Avoid using tables where possible",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 1
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.6573,
                    "t": 327.534,
                    "r": 265.1244,
                    "b": 309.0577
                },
                "text": "Add ALT text for images",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 2
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 82.3191,
                    "t": 293.9971,
                    "r": 324.9616,
                    "b": 274.6612
                },
                "text": "Avoid embedding text on images",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "items": [
                    {
                        "page": 13,
                        "type": "LIST_ITEM",
                        "location": {
                            "l": 105.9607,
                            "t": 275.0324,
                            "r": 415.7408,
                            "b": 255.6965
                        },
                        "text": "events need the salient info on the web page",
                        "marker": "–",
                        "list_id": "L9",
                        "level": 1,
                        "reading_order": 0
                    }
                ],
                "reading_order": 3
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 80.1372,
                    "t": 238.9918,
                    "r": 202.9821,
                    "b": 220.2756
                },
                "text": "✓ High Contrast",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 4
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.8972,
                    "t": 204.9187,
                    "r": 367.5752,
                    "b": 185.9625
                },
                "text": "✓ Use structured headings (H1, H2, H3..)",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 5
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 78.6976,
                    "t": 169.8858,
                    "r": 422.2796,
                    "b": 150.6896
                },
                "text": "✓ Make documents accessible before uploading",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 6
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.1774,
                    "t": 135.0928,
                    "r": 370.2145,
                    "b": 116.8564
                },
                "text": "Forms need to be web forms, not PDFs\nUse descriptive link text (not 'click here'!)",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 7
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 441.4742,
                    "t": 362.8069,
                    "r": 746.1873,
                    "b": 343.1308
                },
                "text": "Use descriptive link text (not 'click here')",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 8
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 441.7141,
                    "t": 327.534,
                    "r": 681.1658,
                    "b": 307.618
                },
                "text": "✓ Avoid pasting URLs on the page",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 9
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 441.4742,
                    "t": 292.9809,
                    "r": 698.4409,
                    "b": 273.5449
                },
                "text": "✓ Avoid overly styled text formatting",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 10
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 441.7141,
                    "t": 258.4279,
                    "r": 655.2532,
                    "b": 239.2318
                },
                "text": "✓ Avoid ‘accessibility plugins’",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 11
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 441.4742,
                    "t": 223.6349,
                    "r": 755.3047,
                    "b": 185.2427
                },
                "text": "✓ Avoid scans where possible\n(3^{rd} party documents/AGAR/ROI excluded)",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 12
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 441.2342,
                    "t": 169.6458,
                    "r": 690.5232,
                    "b": 150.4497
                },
                "text": "✓ Have a regular checking process",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 13
            },
            {
                "page": 13,
                "type": "LIST_ITEM",
                "location": {
                    "l": 441.2342,
                    "t": 135.3327,
                    "r": 709.9576,
                    "b": 116.1366
                },
                "text": "✓ Revisit your accessibility statement",
                "marker": "✓",
                "list_id": "L9",
                "level": 0,
                "reading_order": 14
            }
        ]
    },
    {
        "page": 14,
        "items": [
            {
                "page": 14,
                "type": "FIGURE",
                "location": {
                    "l": 27.1123,
                    "t": 535.812,
                    "r": 807.1299,
                    "b": 113.0172
                },
                "text": "",
                "reading_order": 0
            }
        ]
    },
    {
        "page": 15,
        "items": [
            {
                "page": 15,
                "type": "TITLE",
                "location": {
                    "l": 51.3454,
                    "t": 441.2711,
                    "r": 460.1888,
                    "b": 410.3173
                },
                "text": "IT Policies & Assertion 10",
                "reading_order": 0,
                "level": 4
            },
            {
                "page": 15,
                "type": "LIST_ITEM",
                "location": {
                    "l": 78.2177,
                    "t": 352.4889,
                    "r": 451.0714,
                    "b": 334.7325
                },
                "text": "What Assertion 10 requires in relation to IT policies",
                "marker": "▪",
                "list_id": "L10",
                "level": 0,
                "reading_order": 1
            },
            {
                "page": 15,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.1774,
                    "t": 317.456,
                    "r": 478.6636,
                    "b": 299.9395
                },
                "text": "What the Practitioners' Guide says an IT policy must do",
                "marker": "▪",
                "list_id": "L10",
                "level": 0,
                "reading_order": 2
            },
            {
                "page": 15,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.8972,
                    "t": 283.3829,
                    "r": 418.4407,
                    "b": 265.1466
                },
                "text": "What “securely and legally” means in practice",
                "marker": "▪",
                "list_id": "L10",
                "level": 0,
                "reading_order": 3
            },
            {
                "page": 15,
                "type": "LIST_ITEM",
                "location": {
                    "l": 79.4174,
                    "t": 248.11,
                    "r": 438.355,
                    "b": 230.3536
                },
                "text": "How email and domains link back to the IT policy",
                "marker": "▪",
                "list_id": "L10",
                "level": 0,
                "reading_order": 4
            }
        ]
    },
    {
        "page": 16,
        "items": [
            {
                "page": 16,
                "type": "TITLE",
                "location": {
                    "l": 50.8655,
                    "t": 444.8703,
                    "r": 444.5933,
                    "b": 368.8057
                },
                "text": "Assertion 10: IT Policy Requirements",
                "reading_order": 0,
                "level": 2
            },
            {
                "page": 16,
                "type": "LIST_ITEM",
                "location": {
                    "l": 51.3454,
                    "t": 370.0054,
                    "r": 594.0707,
                    "b": 332.8129
                },
                "text": "“All smaller authorities (excluding parish meetings) must also have an IT policy.”",
                "marker": "▪",
                "list_id": "L11",
                "level": 0,
                "reading_order": 1
            },
            {
                "page": 16,
                "type": "LIST_ITEM",
                "location": {
                    "l": 51.3454,
                    "t": 317.2161,
                    "r": 530.4888,
                    "b": 298.7398
                },
                "text": "The IT policy must explain how authority business is conducted",
                "marker": "▪",
                "list_id": "L11",
                "level": 0,
                "reading_order": 2
            },
            {
                "page": 16,
                "type": "LIST_ITEM",
                "location": {
                    "l": 52.0652,
                    "t": 282.4231,
                    "r": 381.0114,
                    "b": 263.7068
                },
                "text": "■ Applies to clerks, members and other staff",
                "marker": "▪",
                "list_id": "L11",
                "level": 0,
                "reading_order": 3
            },
            {
                "page": 16,
                "type": "LIST_ITEM",
                "location": {
                    "l": 51.5853,
                    "t": 247.87,
                    "r": 428.5178,
                    "b": 228.9139
                },
                "text": "Covers authority-owned and personal equipment",
                "marker": "▪",
                "list_id": "L11",
                "level": 0,
                "reading_order": 4
            }
        ]
    },
    {
        "page": 17,
        "items": [
            {
                "page": 17,
                "type": "FIGURE",
                "location": {
                    "l": 258.4063,
                    "t": 503.6585,
                    "r": 601.5085,
                    "b": 470.5452
                },
                "text": "",
                "reading_order": 0
            },
            {
                "page": 17,
                "type": "TITLE",
                "location": {
                    "l": 50.3856,
                    "t": 450.3892,
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                "text": "Practitioners' Guide: Purpose of an IT Policy",
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                "text": "Prevents misunderstandings when using IT equipment",
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                "page": 17,
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                "text": "Sets clear expectations for everyone in the authority",
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                "text": "Templates must be personalised to reflect how the council actually works",
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                "page": 18,
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                "text": "What is expected when using passwords and user accounts",
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                "text": "▶ How personal and council devices may be used",
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                "text": "▶ Rules for remote working and mobile access",
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                "page": 18,
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                "text": "How incidents, mistakes or concerns are reported",
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                "page": 19,
                "type": "TITLE",
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                "text": "IT Policies, Domains, Email & Data Protection",
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                "page": 19,
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                "text": "IT Policy sets the rules for how council business is done",
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                "text": "Authority-owned domains establish ownership and control",
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                "page": 19,
                "type": "TEXT",
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                "text": "Authority-owned email keeps communications in a managed environment",
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                "page": 19,
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                "location": {
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                "text": "Data Protection compliance depends on all three working together",
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                "page": 19,
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                "text": "\"Secure and legal use of IT underpins GDPR, FOI and SAR obligations.\"",
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                "page": 19,
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                "reading_order": 6
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            {
                "page": 19,
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                "text": "Cyber Security Audit\nSECURE NOW",
                "reading_order": 7
            }
        ]
    }
]