| CRMP objectives | Area of service | Indicator title | Proposed target 26-27 |
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| A4, 3 B1,2,3,4 | Response | Average response time to dwelling fires (National definition) | 9 mins |
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| A2, 4 C3, 4 | Response | % of site-specific risk information visits (SSRIs) within revisit timescale | % progress through annual programme:
Q1- 26%, Q2 - 53%, Q3 - 76%, Q4 - 100% |
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| C3 D2 | Protection | % of Annual Risk Based Intervention Programme (RBIP) completed | Q1 - 25%, Q2 - 50%, Q3 - 75%, Q4 - 100% (375 per quarter) |
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| C4 D2 | Prevention | Rate of Home Fire Safety Visits (HFSVs) undertaken per 1,000 of the population | Per year 5,000 visits at a rate of 7.47
Per Quarter:
1,250 visits at a rate of 1.87 |
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| C4 D2 | Prevention | % of HFSV undertaken to those deemed vulnerable | 89% |
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| A4, 3 B1,2,3,4 C1, 2 | Prevention | Number of fatalities from all fires | Statement of intent of 0 fatalities |
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| A4 B1, 2, 3, 4 D3 | Response | % availability of all wholetime appliance | 100% |
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| A3, 4 B1, 2, 3, 4 D3 | Response | % availability of first on-call appliance | 75% |
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| A2 | People | % of operational incident commanders (in role) within 2 yearly requalification targets | 100% |
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| A2 | People | % of operational staff within 2 yearly requalification targets for breathing apparatus | 100% |
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| C4 | Response | % of familiarisation visits completed | 100% |
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| C1 | Response | Average response time to road traffic collisions (RTCs) | tbc |
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| C3,4 | Response | Rate of incidents attended per 1,000 population, rolling year | tbc |
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| C4 D2 | Prevention | Rate of deliberate fires per 100,000 population, rolling year | tbc |
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| C4 D2 | Prevention | Number of hours spent on community engagement, in period | tbc |
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| A1 | PSU | Number of grievances received, rolling 12 months | tbc |
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| A1 | PSU | % of grievances completed within 60 working days | tbc |
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