Alexis Barton’s demeanor was appropriate. She was calm and forthcoming in her testimony. Her description of the hallway argument was simply factual and showed no bias. Ms. Barton was credible. Mary Alexis Pence, formerly Keating, testified credibly with clear memory. She was calm and professional. Ms. Pence and Grievant were former classmates, yet there was tension between them. Nonetheless, her testimony was consistent with her prior statement regarding Grievant's derogatory remarks about Shannon Elkins. Although Grievant asserted that Ms. Pence's testimony was dishonest due to alleged past impropriety, Grievant failed to present evidence that Ms. Pence's testimony was dishonest, and the undersigned finds Ms. Pence's testimony to be credible. Social Services Manager Shannon Elkins was credible. Her demeanor was professional with no evidence of prejudice against Grievant. She was knowledgeable and kind, displaying no bias. Her testimony was corroborated by Ms. Bragg and consistent with her prior statements. Deputy Commissioner Laurea Ellis was also credible. She displayed compassion and concern for Grievant's success. There was no evidence of bias or prejudice against Grievant. Ms. Ellis was professional and had clear recall. Grievant's testimony was inconsistent. Grievant has motive to be untruthful to support her continued employment. She has obvious bias as she seeks removal of the suspension from her personnel file. Simply stated, many of Grievant's statements were not plausible. While attempting to convince Ms. Bragg that she was mistaken about the topic of the documented argument, Grievant effectively admitted at least two arguments with Brandice Bragg. Grievant proclaimed her respect for each supervisor and their