Further, the suspension letter states, “On December 17, 2024, you called a supervisor over to your office and began a discussion regarding CPS cases. ... You expressed reluctance to receive this referral by yelling in such a loud volume that multiple staff heard you. This ... was described as you speaking loud, disrespectful, and rude towards the supervisor.” On the same day, Grievant made derogatory remarks regarding Shannon Elkins. “This is in violation of OSA-PM 2108, Employee Conduct Policy, which provides that employees are expected to conduct themselves professionally in the presence of residents, patients, clients, fellow employees, and the public, and prohibits employees from disrupting the normal operations of the Agency; harassing, intimidating, or physically abusing residents, patients, clients, or fellow employees; and engaging in indirect subordination which is defined as ‘the manifestation of disrespect toward supervisory personnel which undermines their status and authority.’” R. Ex. 1.

Regarding progressive discipline, Ms. Ellis previously “coached and coached” Grievant, so it was necessary for the discipline “to go higher.” She determined that Grievant’s actions in breaking the law “by disclosing confidential information to unauthorized people is serious enough to warrant skipping steps.” R. Ex. 1; testimony of Ellis.

Grievant has received multiple trainings regarding privacy and the duty to maintain confidentiality of all records and information concerning all children and families which they serve. Testimony of Bragg.

Grievant failed to observe Respondent's standard of conduct and expectations stated in the Office of Shared Administration Employee Conduct Policy, OSA-PM 2108. Specifically, Grievant violated the following expectations: 2.2.1 (comply