| Incident types | Mar 20 | Mar 25 | 2020 to 2025 comparison | 2030 | |||
|---|---|---|---|---|---|---|---|
| Number | % of total | Number | % of total | Difference in numbers | Potential demand based on 20-25 change | ||
| Non-fire incidents: | 1,152 | 21.4 | 1,795 | 28.2 | 643 | 2,438 | |
| Assist other agencies | 491 | 42.6 | 764 | 42.6 | 273 | 1,037 | |
| Effecting entry / exit | 157 | 13.6 | 256 | 14.3 | 99 | 355 | |
| Flooding | 113 | 9.8 | 288 | 16.0 | 175 | 463 | |
| Road traffic collision | 282 | 24.5 | 341 | 19.0 | 59 | 400 | |
| No action (not false alarm) | 41 | 3.6 | 70 | 3.9 | 29 | 99 | |
| Non-fire false alarm | 68 | 5.9 | 76 | 4.2 | 8 | 84 | |
| Other | 992 | 18.5 | 1,294 | 20.4 | 302 | 1,596 | |
| Medical incident - co-responder | 430 | 43.3 | 467 | 36.1 | 37 | 504* | |
| Medical incident - First responder | 63 | 6.4 | 95 | 7.3 | 32 | 127 | |
| Other rescue / release of persons | 82 | 8.3 | 147 | 11.4 | 65 | 212 | |
| Other transport incident | 13 | 1.3 | 21 | 1.6 | 8 | 29 | |
| Removal of objects from people | 76 | 7.7 | 74 | 5.7 | -2 | 72 | |
| Rescue or evacuation from water | 56 | 5.6 | 58 | 4.5 | 2 | 60 | |
| Spills and leaks | 23 | 2.3 | 19 | 1.5 | -4 | 15 | |
| Suicide attempts | 38 | 3.8 | 80 | 6.2 | 42 | 122 | |
| Advice only | 18 | 1.8 | 38 | 2.9 | 20 | 58 | |
| Animal assistance incidents | 81 | 8.2 | 91 | 7.0 | 10 | 101 | |
| Evacuation (no fire) | 2 | 0.2 | 13 | 1.0 | 11 | 24 | |
| Hazardous materials incident | 19 | 1.9 | 47 | 3.6 | 28 | 75 | |
| Lift release | 55 | 5.5 | 87 | 6.7 | 32 | 119 | |
| Making safe | 36 | 3.6 | 57 | 4.4 | 21 | 78 | |
| Fire incidents: | 1,344 | 25.0 | 1,154 | 18.2 | -190 | 964 | |
| Primary fires | 697 | 51.9 | 661 | 57.28 | -36 | 625 | |
| Secondary fires | 543 | 40.4 | 429 | 37.18 | -114 | 315 | |
| Chimney fires | 104 | 7.7 | 64 | 5.55 | -40 | 0 | |
| Fire false alarms: | 1,885 | 35.1 | 2,115 | 33.3 | 230 | 2,345 | |
| Malicious | 49 | 2.6 | 42 | 1.99 | -7 | 35 | |
| Good intent | 759 | 40.3 | 913 | 43.17 | 154 | 1,067 | |
| Due to apparatus | 1,077 | 57.1 | 1,160 | 54.85 | 83 | 1,243 | |
| Totals | 5,373 | 100 | 6,358 | 100 | 985 | 7,343 | |