ONLINE You can report repairs, access council services and make online payments.
www.norwich.gov.uk
Register for 'My Account' to check your rent and council tax balance. Take a look at 'My Norwich' to see what services are available in your area.
POST Norwich City Council, City Hall, Norwich NR2 1NH.
Out of hours emergencies: 01603 412180.
Free phone payment hotline: 0800 021 7784 (a 24/7 service).
Money advisers: 0344 980 3333 or email budgetingandmoneyadvice@norwich.gov.uk
Text relay users only: 18001 01603 212587 (9am to 4pm, Monday to Friday).
Leaseholders: For help and advice on your rights and responsibilities, email the home ownership team on HomeOwnership@norwich.gov.uk
Support victims of domestic abuse who are at high or medium risk of harm
Support children and young people whose parents are being supported
Provide a range of recovery programmes
Offer court support
Have a specialist team of Independent Domestic Abuse Advisors (IDVA) who also offer support to men, the LGBTQ+ community, diverse communities and older people
Have a Domestic Abuse Champion Network
Weekdays: 9am – 6:30pm Weekends: 9am – 3pm
Call: 0300 561 0555
Out of hours: 0808 2000 247
Visit: www.nidasnorfolk.co.uk
Supported in partnership by:
Loss of gas or electricity?
If you have lost your gas or electricity supply you should contact your energy supplier directly in the first instance.
Ever thought of renting a garage or space for your car?
Norwich City Council offers a range of garages and lockable parking posts for rent across the city at competitive prices. These spaces are available to both residents and non-residents.
For more information, visit www.norwich.gov.uk/garages