ONLINE You can report repairs, access council services and make online payments.

www.norwich.gov.uk

Register for 'My Account' to check your rent and council tax balance. Take a look at 'My Norwich' to see what services are available in your area.

POST Norwich City Council, City Hall, Norwich NR2 1NH.

Out of hours emergencies: 01603 412180.

Free phone payment hotline: 0800 021 7784 (a 24/7 service).

Money advisers: 0344 980 3333 or email budgetingandmoneyadvice@norwich.gov.uk

Text relay users only: 18001 01603 212587 (9am to 4pm, Monday to Friday).

Leaseholders: For help and advice on your rights and responsibilities, email the home ownership team on HomeOwnership@norwich.gov.uk

Support victims of domestic abuse who are at high or medium risk of harm

Support children and young people whose parents are being supported

Provide a range of recovery programmes

Offer court support

Have a specialist team of Independent Domestic Abuse Advisors (IDVA) who also offer support to men, the LGBTQ+ community, diverse communities and older people

Have a Domestic Abuse Champion Network

Weekdays: 9am – 6:30pm Weekends: 9am – 3pm

Call: 0300 561 0555

Out of hours: 0808 2000 247

Visit: www.nidasnorfolk.co.uk

Supported in partnership by:

Loss of gas or electricity?

If you have lost your gas or electricity supply you should contact your energy supplier directly in the first instance.

Ever thought of renting a garage or space for your car?

Norwich City Council offers a range of garages and lockable parking posts for rent across the city at competitive prices. These spaces are available to both residents and non-residents.

For more information, visit www.norwich.gov.uk/garages