This is the council's duty to help someone who is at risk of becoming homeless within 56 days. The council works with the person to prevent homelessness for example, by negotiating with their landlord, helping with rent arrears, or finding alternative accommodation before they lose their current home.
This is the council's duty to help someone who is already homeless. The council must take reasonable steps to help them secure suitable accommodation for at least 6 months. This could involve supporting applications to the private rented sector or referring them to supported housing.
Reconnection - Reconnection is when a council or homelessness service helps someone who is homeless return to an area where they have a local connection - for example where they previously lived, have family support, or access to services. The aim is to link the person back into an area where they are more likely to have housing options, community ties, or ongoing support, rather than remaining in a place with no such connections
Temporary accommodation (TA) – Government legislation states that the local council has a duty to provide temporary accommodation if it has reason to believe someone may be: Homeless, eligible for assistance, in priority need. This duty applies
Rough Sleepers Accommodation Programme (RSAP) – this is a government-funded scheme that provides long-term homes and support services for people who have been sleeping rough or are at risk of returning to the streets.
Severe Weather Emergency Protocol (SWEP) - People sleeping rough in Norwich can access emergency accommodation and support during periods of exceptionally cold weather through the SWEP.