Discretionary Housing Payments (DHP) - Local housing authorities have the ability to authorise DHP to those who may require some financial assistance in order to meet their housing costs
Duty to Refer – A formal duty placed on public bodies under the Homelessness Reduction Act 2017 to refer individuals or are homeless or threatened with homelessness into a local council of the individuals choosing. Public bodies are; prisons (public and contracted out); youth offender institutions and youth offending teams; secure training centres (public and contracted out) and colleges; probation services (community rehabilitation companies and national probation service); jobcentre plus; accident and emergency; services provided in a hospital; urgent treatment centres; and hospitals in their capacity of providing in[1]patient treatment; social service authorities.
LGBTIQ+ - stands for Lesbian, Gay, Bisexual, Trans, Intersex, Queer, and Asexual. The ‘+’ represents minority gender identities and sexualities not explicitly included in the term LGBTIQ.
No Recourse to Public Funds (NRPF) - people who are subject to immigration control and have no entitlement to welfare benefits, to home office asylum support for asylum seekers, or to public housing
Homelessness Approaches – people contacting the local council to ask for homelessness assistance
Let NCC - Norwich City Council's private sector leasing scheme
Pathways Norwich - Rough Sleeping Service in the Norwich City district. Consists of 7 partner agencies, provision of accommodation and support.