14. Priority 3 - Prevent homelessness at the earliest opportunity

15. Effective prevention

15.1. The prevention of homelessness is integral to our strategic approach. Taking proactive steps helps reduce the number of people reaching crisis point and lessens the distress felt by those at risk. Crucially, it is a more efficient and cost-effective solution as compared to supporting those experiencing homelessness.

15.2. The Renters' Rights Act improves security and stability for tenants, particularly those at risk of homelessness. This includes developing tenancy engagement initiatives to help individuals understand their rights and responsibilities, sustain their tenancies, and access timely support.

15.4. Recognising the unique needs of young people, we will review our recently introduced mediation and conflict-resolution service aimed at preventing family breakdowns a leading cause of youth homelessness.

15.3. We will maximise the effective use of available grants and financial assistance schemes to prevent homelessness helping customers secure and maintain stable housing.

15.5. Where possible we will continue to invest and expand our specialist housing officers to focus on the needs of the most vulnerable groups, including refugees, ex-offenders, victims of domestic abuse and those with complex support requirements.