Homelessness in Norwich extends far beyond rough sleeping. It is an issue that can affect anyone, including families, and it can impact people across all communities in the city. In recent years, the rising cost of living has increased significantly, this has put significant pressure on many households, leading to greater housing insecurity and, as a result more people are turning to the Council for support.
We face a number of national challenges in our efforts to prevent and relieve homelessness and rough sleeping. These include a severe shortage of housing, particularly affordable and social housing, alongside the complex health, social care and wider support needs that often underpin homelessness.
This strategy sets out a renewed approach to tackling homelessness and rough sleeping in Norwich. A stronger focus on prevention is central to delivering effective and sustainable outcomes and aligns with the Government's 'National Plan to End Homelessness' which was published in December 2025.
To be successful we must support households to maintain their existing accommodation, while also helping them to access suitable alternatives including within the private rented sector.
We recognise that the Council cannot deliver these priorities in isolation. Norwich benefits from a strong and dedicated network of partner organisations, and we are committed to working collaboratively with both our partners and people with who have lived experience of homelessness and rough sleeping. Their insights and expertise are vital to ensuring our services remain effective, responsive and inclusive. Alongside strengthening existing partnerships, we will also seek to develop new collaborations that further enhance our collective ability to prevent and relieve homelessness and support the successful delivery of this strategy.
Councillor Beth Jones – Portfolio Holder for Housing