11.1. Within this priority, supported accommodation plays a vital role in providing a safe and stable environment for people experiencing homelessness and rough sleeping, particularly those with additional support needs. We will work closely with other councils across Norfolk to develop a coordinated supported accommodation strategy and needs assessment. This will ensure that provision is planned in a consistent, efficient, and equitable way, and that resources are targeted where they can have the greatest impact.

11.2. We will also seek to review and develop a shared eviction from hostels protocol, recognising that evictions can often lead to a return to rough sleeping if alternative options are not identified. In 2023-2024, 21% of customers owed a relief duty as a result of eviction from supported housing, this has reduced slightly in 2024-2025 at 16% but still an area that needs examining, which was the second highest reason given within this time period. Alongside this, we will continue to collaborate with partners to review the effectiveness of the move-on agreement.

11.3. We will work proactively with supported accommodation providers to enable the expansion of provision where needed. This will include exploring opportunities to lease out our council-owned homes, ensuring that more homes, often not suitable to general-needs housing, can be brought into use. By taking a collaborative and flexible approach, we aim to create a supported accommodation pathway that is responsive, sustainable, and effective in helping people move away from homelessness for good.