Commendations

The Balch Springs Police Department is dedicated to the delivery of premier services in a professional manner. When one of our staff members provides a customer with premier service, we want to recognize that staff member through the commendation process. There are times where we fall short of the expectations of our customers and the result is a complaint. The Balch Springs Police Department is dedicated to investigating valid complaints.

How to Commend a Police Department employee:

• Write a letter to the employee's supervisor, (, Sergeant, Lieutenant, Captain or the Police Chief) at:

Balch Springs Police Department

12500 Elam Road

Balch Springs, Texas TX 75180

Commendation letters are logged and placed in the employee's permanent personnel file.

• Call the Police Department at 972.557.6000 and ask to speak with the employee's supervisor.
• E-mail Commendations to the Professional Standards Supervisor at walts357@balchspringspd.com or call 972-557-6012.
• If you are unsure of the employee's name, describe the employee and list the specific actions or demeanor that impressed you. Mention the location, date and time the incident occurred.