EngagementHigh Level TasksDeliverables
• Configuring the Ellucian Mobile application institution selection to be hardcoded directly against the Client's cloud configuration; • Deploying a test application to the Client's internal environment; and • Deploying the Client's branded production ready application in the Apple App Store, and Google Play. Ellucian will provide the initial configuration of Ellucian Mobile Cloud for the Client. This includes setting up the following cloud configuration sections: • Getting Started section (Mobile Server Key, and Mobile Server URL) • General section (Database Configuration) • Appearance/About sections (Colors/Splash Logo/About)
Ellucian Mobile TrainingThe Ellucian Mobile Foundation Service includes an installation overview of Ellucian Mobile components as well as an overview on the cloud configuration utility.
Ellucian Mobile Application ConfigurationReview and document modifications to the design and configure Ellucian Mobile per agreed upon specifications as defined during the Ellucian Mobile discovery and planning engagement. Specific objectives consist of: • Documenting and review design modifications; and • Configuring Ellucian Mobile as per agreed upon specifications.• Configured Mobile Application • Updated Decision Workbook
Ellucian Mobile Go-live PlanningDesign and document a go-live adoption strategy including how to market Ellucian Mobile and teach end users the ease of use along with the benefits of Ellucian Mobile to optimize high number of end user adoption. The goal of this engagement is to create a roll-out plan that will ensuring a high level of downloads, regular use, student engagement and retention. Review integration features with analytic tools such as Google analytics to review the metrics which confirm the ability to monitor key ROI metrics. Specific objectives consist of: • Creating a go-live adoption plan (marketing and support); • Planning for engagement and retention; and • Determining analytics metrics.• Engagement Report

Service Assumptions

  • Ellucian Mobile authentication will be configured via the Student Information System (SIS) native authentication method and can be configured via LDAP/AD as part of the standard service offering.

Client Responsibilities

  • Prior to the commencement of Ellucian Mobile Foundation Services, Client must obtain (or have obtained) a valid license for Ellucian Mobile Foundation edition from Ellucian to use Ellucian Mobile.
  • For Single Sign On authentication via federation, Ethos Identity will be required in non-production and production for Ellucian to perform configuration.
  • Client will provide remote access to Ellucian to the non-production and production server environment designated for the Ellucian Mobile Service activities, including system administrative privileges.