Ellucian Mobile Platform Edition Foundation Services Scope of Work
The Ellucian Mobile Foundation Services are designed to provide a Client branded version of Ellucian Mobile within the Client's non-production and production environment, as well as a published application the Apple App Store, and Google Play.
Service Description
| Engagement | High Level Tasks | Deliverables |
|---|
| Project Initiation | Review project and expectations (technical and functional consultant both attend 1-hour call with Project Manager) | • Engagement Agenda
• Engagement Agenda
• Decision Workbook
• Engagement Report |
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| Ellucian Mobile Discovery and Planning | • Partner with the Client to determine an Ellucian Mobile implementation strategy by reviewing Ellucian Mobile capabilities and functionalities and aligning them with the Client’s goals and objectives.
• Develop a strategy for the implementation of security roles and permissions of each Ellucian Mobile Module.
• Tailor the Ellucian Mobile Design branding, menu configuration, layout of content and navigation.
Specific objectives consist of:
• Project goals & objectives;
• System Education (review functionality and related decision points);
• Discovery (Decision Workbook documentation); and
• Design Planning (information design, menu configuration, mobile app navigation). | • Engagement Agenda
• Decision Workbook
• Engagement Report |
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| Ellucian Mobile Readiness Review and Planning Service | Ellucian will provide Client with a remote readiness review and planning session to provide information about Ellucian’s Ellucian Mobile, Ellucian Mobile Services, and implementation and deployment of Ellucian Mobile.
Ellucian will provide Client with a Service Preparation Document (“SPD”); a checklist to ensure the Client’s environment is meets the requirements of Ellucian Mobile and provides valuable information to Ellucian delivering the services. | • SPD
• Mobile configuration
• Installation checklist
• Installation checklist documentation
• Engagement Report |
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| Ellucian Mobile Installation and Configuration Service | Services consist of:
• 1 Ellucian Mobile server components into the non-production environment; and
• 1 Ellucian Mobile server components into the production environment.
Ellucian will pre-configure Ellucian Mobile on Client’s behalf with the Client’s branding. This consists of:
• Applying appropriately scaled image of Client’s logo (or Client’s image of choosing) as the Ellucian Mobile application logo, for iPhone this includes updating the splash/load screen. For both Android and iPhone this includes applying Client’s provided icon images; | • Mobile configuration
• Installation checklist
• Installation checklist documentation
• Engagement Report |
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