| Engagement | High Level Tasks | Deliverables |
|---|
| Clone to Production | The purpose of this service is to clone the non-production Degree Works environment to a new production environment on the Client's computer system, located at Client's site/located at Ellucian's hosted environment. | • Engagement Report |
| Remote Consulting | General consulting to support Client issues such as scribe and audit issues and troubleshoot results of Client audit review process, provide data extract assistance, and host conference calls as needed between trainings. | |
Service Assumptions
- Deviation from the catalog year and/or number of scribe blocks estimated may require an adjustment to the number of scribe hours required.
- The Client's authenticated source documentation may include the published catalog/bulletin, advisor audit worksheets, etc. Scribe documentation should:
0 Be delivered in electronic format (e.g. Work document, PDF, etc.), and be validated;
0 Use a clear, concise format to ensure scribing is complete and accurate; and
0 Contain course lists rather than narrative text.
Client Responsibilities
- Provide the infrastructure to support the software (e.g., servers, personal computers and network, Oracle database);
- Provide design requirements for web design changes;
- Provide appropriate campus resources as outlined in the Degree Works Campus Team Roles and Responsibilities document;
- Complete the functional review process in the timeline delineated in the project plan;
- Provide any site-specific modifications to the baseline native bridge that may be desired to accommodate business processes or student data practices;
- Provide adequate training facilities during the implementation;
- Process any required business practice changes; and
- Test the Degree Works system for accuracy.
Out of Scope
- Scribing for Pre-requisites, Financial Aid, Athletic Eligibility, and Service Opportunity College audit