Exhibit 1 to the Cloud Services Order Form

APPLICATION HOSTING SERVICES STATEMENT OF WORK ("SOW")

  • 1. Definitions. The defined terms in the Agreement will have the same meaning in this SOW unless the context clearly indicates otherwise. In addition to the defined terms in the Agreement, the following defined terms will apply to this SOW:

1.1 “Agreement” means the Agreement, Work Order or Amendment to which this SOW is attached.

1.2 “Application(s)” means the application software modules listed in the Application Inventory in Schedule A, that are purchased or licensed by Client (or provided by Ellucian for Client’s benefit) and installed on the Cloud Environment.

1.3 “Application Configuration Administration” means the setting and adjusting of Application global, system, class, and/or user-specific defined data elements that affect the functionality or display of the Application, and for those which are modifiable only through vendor-delivered Application entry screens, forms, processes or utilities, for the Applications supported under this SOW.

1.4 “Application Home” means the specific set of software code, or software code tree, used for the process of running a specific Application.

1.5 “Application Security Administration” means the granting and revoking of global, class, and/or user-specific data entry forms, processes, and reports, through baseline (i.e., general release without modification) and delivered Application screens and utilities, for that which are accessed or run by end users and/or used by the Applications supported under this SOW.

1.6 “Client System(s)” means the Applications and data, which are installed on or reside on the Cloud Environment.

1.7 “Cloud Environment” means the computing and networking resources (including servers, storage systems, backups systems, and network access components) provided or used by Ellucian.

1.8 “Core Component” means the Application(s) which provides the primary functionality which the majority of the user population interfaces with on a regular and ongoing basis.

1.9 “Database” means the physical data files tied to one or more Database Instances.

1.10 “Database Instance” means the logical set of resources and node-specific configuration files required to operate a Database.

1.11 “ERP” means enterprise resource planning.

1.12 “Full Time Equivalent” or “FTE” are determined based on the U.S. Department of Education Institute of Education Sciences National Center for Education Statistics Integrated Postsecondary Education Data System (“IPEDS”) annual figures for Student Population.

1.13 “Hosting Services” means the hosting services provided by Ellucian for the Applications, as described in this SOW.

1.14 “Hosting Services Term” means the term during which Ellucian will provide the Hosting Services, as otherwise provided for in the Agreement.