ATTACHMENT 1 STATEMENT OF WORK
Overall Service Assumptions:
The number of hours set forth in the table above is an estimate only based on current information and expectations, and the actual number of hours required may be greater or fewer in number. For the avoidance of doubt, this is not a “fixed fee” or “not to exceed” arrangement, but rather a time and materials engagement in which the Client shall pay Ellucian a designated hourly fee for each person-hour of services rendered by Ellucian resources. Should additional hours be necessary, a Change Request to approve a budget expansion will be provided and a new Work Order presented, if required.
All Services delivered remotely unless otherwise noted and will be scheduled for mutually agreeable dates of service.
Ellucian consultants access Client's Banner 9 non-production database environment via SecureLink. VPN remote connectivity to the Client's environment through SecureLink VPN is required.
The Banner environment is kept at a steady release level during the transformation effort. Introducing new releases during the execution of the services herein might increase the overall required hours.
Banner 9 Essentials Plus Scope of Work
Overview
The Banner 9 Essentials Plus Service provides the implementation and configuration of Ethos Identity for Banner 9 Administrative Pages and Ellucian Solution Manager ("ESM"). Once these components are configured, this service will deploy to Banner 9 Administrative Pages and Application Navigator to 2 non-production environments.
Service Description
EngagementHigh Level TasksDeliverables
Project Planning and KickoffReview the scope of service and Client tasks:Review service delivery expectations and outcomes;Assess viability of existing installed components for compatibility with Banner 9;Distribute Service Preparation Document ("SPD") to the Client and set a due date for the Client's team to return the SPD; andSchedule technical validation call.Populated Client Collaboration Environment ("CCE")consisting of:■ Prerequisite documentation■ Project Task Log■ SPD
Technical Validation CallConfirm information has been provided within the SPD to begin the implementation;Validate remote connectivity; andValidate service readiness by logging into the various servers and solutions as required for service delivery.Engagement Report
Ethos Identity Installation, Baseline ConfigurationEllucian will deliver the following in 1 non-production and 1 production environment, where applicable:Ethos Identity installation with baseline configuration in a clustered (2-node) deployment with one primary user store connection (LDAPv3 compliant).Optional: If a method is not present to provision the Banner UDC Identifier ("UDCID") required for Banner Single Sign-On ("SSO"), a UDCID Attribute Store will be configured against Ethos Identity to retrieve the UDCID's from a materialized Banner database view through an encrypted JDBC connection.Engagement Report