Maintenance Services1

Service Days: 5x/week

- Sub-contracted work will be managed within the scope of the contractual budgets provided.

Work Requests

Emergency Work – started within 1 hour of notification during normal Maintenance working hours, and within 4 hours at all other days/times [on-call]

Urgent Work - started within 4 hours of notification during normal Maintenance working hours, and within 48 hours at all other days/times [on-call]

Routine Work - started within 4 days of notification, completed within 25 days

Project Work - scheduled time permitting, around routine and preventive work, no greater than 3% of technician's weekly schedule [in aggregate, with setups and moves allocation]

Preventive Work - scheduled periodically as per manufacturer's specifications and industry/ standards

Exterior Building – Maintenance

Conduct visual inspections; document and correct deficiencies through work orders and preventive maintenance

Major projects2 will be contracted to third-party subcontractors. Sodexo will act as Owner's Representative on all major projects.

Interior Building – Maintenance

Conduct visual inspections; document and correct deficiencies through work orders and preventive maintenance

Equipment and Systems Operations

Sodexo will operate and maintain systems, and correct problems in a timely manner

Monitor systems with alarms, indicators, and gauges

Maintenance on fire protection systems is limited to quarterly visual inspections for corrosion and rust ONLY. Systems inspections provided by certified fire protection Vendors.

Heating and Air Conditioning

Sodexo to provide services within the skill level of their on-site team, including filter changes and PM. Work beyond this scope will be sub-contracted.

Plumbing

Sodexo to provide services within the skill level of their on-site team, including unclogging drains/toilets and repairing/replacing certain fixtures and valves. Work beyond this scope will be sub-contracted.

Electrical Systems

11 As generally applied to all subheadings related to “Maintenance Services” including but not limited to: “Exterior Building – Maintenance”, and “Internal Building – Maintenance”, prior assessment by the Division of Engineering and Contract Administration will be initiated prior the commencement of any work, as applicable under the laws of the Commonwealth of Kentucky.

2Any projects with the projected amount of great than 10,000.