Maintenance Services1
Service Days: 5x/week
- Sub-contracted work will be managed within the scope of the contractual budgets provided.
Work Requests
Emergency Work – started within 1 hour of notification during normal Maintenance working hours, and within 4 hours at all other days/times [on-call]
Urgent Work - started within 4 hours of notification during normal Maintenance working hours, and within 48 hours at all other days/times [on-call]
Routine Work - started within 4 days of notification, completed within 25 days
Project Work - scheduled time permitting, around routine and preventive work, no greater than 3% of technician’s weekly schedule [in aggregate, with setups and moves allocation]
Preventive Work - scheduled periodically as per manufacturer’s specifications and industry/ standards
Exterior Building – Maintenance
Conduct visual inspections; document and correct deficiencies through work orders and preventive maintenance
Major projects2 will be contracted to third-party subcontractors. Sodexo will act as Owner’s Representative on all major projects.
Interior Building – Maintenance
Conduct visual inspections; document and correct deficiencies through work orders and preventive maintenance
Equipment and Systems Operations
Sodexo will operate and maintain systems, and correct problems in a timely manner
Monitor systems with alarms, indicators, and gauges
Maintenance on fire protection systems is limited to quarterly visual inspections for corrosion and rust ONLY. Systems inspections provided by certified fire protection Vendors.
Heating and Air Conditioning
Sodexo to provide services within the skill level of their on-site team, including filter changes and PM. Work beyond this scope will be sub-contracted.
Plumbing
Sodexo to provide services within the skill level of their on-site team, including unclogging drains/toilets and repairing/replacing certain fixtures and valves. Work beyond this scope will be sub-contracted.
Electrical Systems
Sodexo to provide services within the skill level of their on-site team, including checking panels, breakers, and other minor electrical tasks. Work beyond this scope will be sub-contracted.
Preventive Maintenance
Prepare and execute PM schedules, per manufacturer’s guidelines, utilizing Maximo CMMS
1 As generally applied to all subheadings related to “Maintenance Services,” including, but not limited to, “Exterior Building – Maintenance” and “Internal Building – Maintenance,” prior assessment by the Division of Engineering and Contract Administration will be initiated before the commencement of any work, as applicable under the laws of the Commonwealth of Kentucky.
2 Any projects with the projected amount of greater than 10,000.