Core Principle

Determining the interventions necessary to optimise the achievement of the intended outcomes demonstrated through:

Performance Management Framework — a comprehensive set of key performance indicators measures the quality of service for users. Performance is monitored on a quarterly basis by the Authority's Policy & Resources Committee and Strategic Leadership Board to ensure that services are delivered in accordance with the Authority's objectives and best use of resources.

Medium Term Financial Plan — sets out the resources needed to deliver services.

Strategic Risk Register — identifies controls to mitigate inherent identified risks and is monitored on an on-going basis with exception reporting to the Strategic Leadership Board and to the Audit & Standards Committee.

Departmental Risk Registers — reviewed by managers on a quarterly basis.