Thoroughly review and be familiar with the policy.

Remain calm during the situation.

Ensure that the individual and others around are safe from immediate danger. Contact the police if the individual is in immediate danger. But it is always the Complainant's choice to report the incident to the police.

Maintain a neutral but empathetic tone when speaking with the individual and ensure that you're in a private or confidential space to talk.

✓ Disclose your duty to notify the Title IX Coordinator early in the conversation. Assure Complainants of their privacy but explain you cannot guarantee confidentiality. We have confidential resources but OWAs are not confidential.

Allow the individual to speak but refrain from asking questions other than those to assess personal safety. Avoid using victim-blaming language, like questions that begin with “why?” Gather the critical, demographic information and notify the person that you will send the information to the appropriate University personnel immediately. Individual’s name, contact information, status at the University, alleged Respondent’s name, and a brief description of the alleged conduct.

You may also contact the Title IX Coordinator immediately.

Know your boundaries: do not offer advice or counsel the individual if you are unsure of the next steps and immediately report the information to the Title IX Office (within 72 hours from receipt of the information).

Offer your contact information and the Title IX Coordinator's contact information.