KENTUCKY STATE UNIVERSITY CORRECTIVE ACTION PLAN YEAR ENDED JUNE 30, 2024

2024-007 Verification

Federal Agency: U.S. Department of Education

Federal Program Name: Federal Supplemental Educational Opportunity Grant Program, Federal Pell Grant Program; Federal Direct Student Loans; Federal Work Study Program

Assistance Listing No.: 84.007; 84.063; 84.268; 84.033

Recommendation: We recommend management retain electronic files of student verification documentation more securely within school systems/networks.

Explanation of disagreement with audit finding: There is no disagreement with the audit finding.

Action taken in response to finding: Procedures were implemented in FY25 to maintain documentation in Banner to ensure that student statements are properly processed and retained.

Name(s) of the contact person(s) responsible for corrective action: Varah Barnett, Director of Financial Aid

Planned completion date for corrective action plan: Complete

2024-008 Exit Counseling

Federal Agency: US Department of Education

Federal Program Name: Federal Direct Student Loans

Assistance Listing No.: 84.268

Recommendation: We recommend the University review its policies and procedures around sending exit counseling information to students to ensure students receive proper counseling.

Explanation of disagreement with audit finding: There is no disagreement with the audit finding.

Action taken in response to finding: The University now utilizes Banner System to provide a message alert within the Student Portal (Wired) when a withdrawal date is entered. This message serves as a reminder for the student to complete exit counseling. An email is also sent to students who graduate/withdraw every semester about completing Exit Counseling. These processes were implemented in FY25.

Name(s) of the contact person(s) responsible for corrective action: Varah Barnett, Director of Financial Aid

Planned completion date for corrective action plan: Complete