Password Resets
If a user password expires or is typed incorrectly, it can be reset at any time by logging into the password self-service system. The user must be enrolled in the system prior to its use. To log into or enroll in the system please go to: www.kysu.edu/resettool.
Passwords may also be reset between 8:00 AM – 4:30 PM by contacting the IT Help Desk. The user may be asked to provide any of the following as identification: the last four digits of his or her Social Security number, his or her 8-digit KSU ID, or picture verification (such as a KSU ID card or driver's license).
A temporary password will be set if identification is verified
If a password has been compromised, IT will reset the password and enroll the account in multi-factor authentication.
Please note: Remember to log off once you are finished using a computer.
Questions regarding this policy should be directed to the IT Help Desk.
ENFORCEMENT:
Any employee, student, or individual who commits, or refuses to cooperate in the investigation of, a violation of this policy may be subject to disciplinary action, including but not limited to termination, loss of data-access privileges, administrative sanctions, and personal civil and criminal liability.
RELATED POLICIES:
Security Policy
STATUTORY OR REGULATORY REFERENCES:
NIST Special Publication 800-63B