Online Education Operations
Flexible Scheduling Framework — 37.5-Hour Work Week
HYBRID AND FLEXIBLE WORK
This policy applies to all staff whose roles are primarily dedicated to online education operations, including but not limited to:
Student support and concierge services
Online admissions and enrollment processing
Instructional design and course development
Online program coordination and administration
Faculty support and adjunct staffing operations
Marketing, outreach, and recruitment for online programs
Eligibility is determined by the Director of Online Education (or designee) based on role requirements, demonstrated performance, and operational need.
The standard full-time workweek is 37.5 hours, excluding an unpaid daily meal break. Employees are expected to complete 37.5 hours of productive work each week, regardless of work location or the specific days and times those hours are scheduled.
Because online students are active across a broad range of hours, the online education unit maintains an extended operating window that includes evenings, weekends, and campus holidays and breaks.
Individual employees are not expected to be available across the entire operating window. Each employee's scheduled hours will fall within a defined portion of the window, as agreed with their supervisor.
Employees may distribute their 37.5 weekly hours in any configuration that meets operational coverage needs, subject to supervisor approval. Common configurations include:
Standard five-day schedule: 7.5 hours per day across five days (e.g., Monday–Friday or Tuesday–Saturday or Wednesday–Sunday)
Compressed schedule: Longer days across four days (e.g., four 9.375-hour days, Monday–Thursday), with three consecutive days off
Split schedule: Hours distributed across weekdays and weekend days (e.g., Monday–Wednesday plus Saturday, or Sunday–Thursday)
Variable schedule: Varied daily hours (e.g., three 8.5-hour days and two 6-hour days), provided the weekly total is met
Evening-weighted schedule: Shifts that begin in the afternoon and extend into the evening (e.g., 1:00 PM–9:00 PM) to provide late-day student coverage
Schedules may combine elements of the above (e.g., a compressed schedule with one evening shift). All schedules must include availability during the Collaboration Window on at least two of the three designated days unless an exception is approved in writing by the Director.