Steps:

Beginning of term:

• Update rate tables for upcoming term/academic year.
• Ensure the billing setup is correct for all courses and course fees.
• Update payment installment options, if applicable.
• Collect information from students for third-party billing – e.g. Vocational Rehabilitation (Voc. Rehab), Kentucky Affordable Prepaid Tuition (KAPT) and other prepaid tuition programs, ROTC Army/National Guard, Veterans Administration (VA), etc.
• Post registration, meal plan, and housing charges to student accounts.
• Apply financial aid to student accounts.
• Apply third-party credits to student accounts.
• Send billing notification communications to students with payment instructions, due dates, and payment installment options.

Daily after beginning of term:

• Run the billing process to post any new registration, meal plan, and housing charges to student accounts.
• Run financial aid process to apply any new aid to student accounts at the end
• Apply any new third-party payments to student accounts.
• Process returned checks and e-checks:
• Send billing notification communications to students with payment instructions, due dates, and payment installment options for new charges or changes in payment plans.
• oApply return payment fees
• oPlace account hold
• oNotify student

Bill Third-party Payers

Responsible position(s):

• Bursar

Required documents and access:

• Banner

Frequency and timing:

• By term with monthly follow-up

Steps:

• Verify that all third-party credits to student accounts have been posted.
• Complete forms and supporting documentation required by each third-party payer.
• oKAPT
• oVoc Rehab