8 Question: Can you provide total AP spend, a vendor file list, or both? Response: Total AP spend for FY24 is $66,589,734.35 Count is 6,732 payments 53

9 Integration Question: Are your merchant accounts integrated with any CRM, ERP, POS system, website? off so, can you provide the name and version? Response: All are interface with our Ellucian Banner (Release 3.16)ERP system. W

10 Terminals Question: Confirming, only 1 physical terminal is needed for in person processing? Response: Please see #4 Above W

11 Question: What is the current make/model of your terminal? Response: Please see #4 Above W

12 Question: How is it connected? (Ethernet, Wi-Fi, Dial up) Response: Wi-Fi exclusively W

13 Question: Do you accept Pin Debit? Response: No. Credit or non Pin debit only W

14 General Question: Estimated annual processing volume? Response: Total AP spend for FY24 is $66,589,734.35 Count is 6,732 payments W

15 Question: How many merchant accounts does Kentucky State University have in total? or Other account, what are payments accepted for? Response: There are a total of 3 Merchant accounts. Payments vary from fee payment, meals, concessions, tuition, etc W

16 Question: Please share any current pain points or specific needs. Response: None identified W

17 Question: What % of payments are card present (in person) vs. card not present (online, over the phone)? Response: Well over 90% are in person swipe or tap transactions W

18 Question: Would you be willing to provide us with a copy of your merchant statement for each account? or This would allow us to get a better understanding of your current processing volumes. Additionally, we would be able to provide you with an in-depth analysis including any savings we are able to offer you based on your specific transactions. Response: Please see attached statements W

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