After Hours Deposit Service – The Vendor must provide the University the ability to make deposits after normal business hours. Describe the actions required of the University and the Vendor's procedures for ensuring adequate security for these deposits.

Positive Pay Capability - The Vendor must offer positive payment security capability. The Vendor should explain in detail how this service is provided, what actions are required of the University, and the costs involved.

Cash and Coinage Requirements – The University periodically requires significant amounts of cash and coinage to support its cashiering operations. Examples of when this may be required include, but are not limited to, tuition and fee collection periods at the beginning of the Spring and Fall academic terms, athletic events at the football stadium and Exum Center, and other public events at the Exum Center. Vendors should include in their proposal a positive assurance that these requirements will be met as needed and on a timely basis contingent upon proper notice by the University.

Exemplary Customer Service – The University requires high standards of customer service. The Vendor should present its strategies for providing such service including the appointment of primary representatives to (1) address the University's requests for service and, (2) resolve any problems in the administration of its accounts.

Managed Payables – The University seeks to transition to a managed payables solution to address Accounts Payable. Such service shall seek to utilize virtual card payment as the primary method of disbursement. ACH would be the second method followed by paper check as the least preferred. Vendors shall include in their cost proposal the percentage charged or other fee basis along with time schedules for receipt, processing and disbursement of payable files. Currently payables are processed twice weekly on Tuesdays and Thursdays. Alternative scheduling proposals are welcomed and to be submitted in the technical proposal. The University reserves the right to award this portion separately from this Banking Contract.

Cost of Services - The University currently enjoys a cost structure whereby the Vendor provides account maintenance and most other cost-based activities for one monthly charge. The University seeks and strongly prefers a similar costing arrangement under its new contract. Vendors proposing alternative costing structures must specify in detail the charges and fees they propose and must clearly demonstrate significant cost savings or other financial advantage to the University.

Interest Bearing Accounts/Investment Return – The Vendor must offer competitive interest rates on the University's accounts. The Vendor must specify its policies for determining interest rates and describe its procedures for calculating interest. The University requires an interest rate and account arrangement that will provide a