■ Process/procedure for departments and student clubs purchasing merchandise.
Student discounts or incentives
Donations to support student organizations, departments, campus events and others interested in KSU.
Special orders - e.g., customer requests, rings, etc.
■ Process and procedure for Veterans and other students who have third parties paying for textbooks and supplies.
■ Maintenance of all required course books in stock
■ Methods for collecting faculty requisitions (securing titles, publishers, and quantities from KSU faculty).
New categories of merchandise, if any, to be added for sale.
Pricing (including markup on cost and margins for all categories of merchandise sold).
General book selections
Access and supply of wholesale used books.
Purchase terms and conditions of KSU inventory.
New technology- e.g., Computers, laptops, tablets, software, book rentals, course packs, print on. demand. Also describe other technological changes that may occur over the term of the contract.
■ Policies regarding intellectual property ownership of faculty publications.
Provide a description of internal system of your company for:
■ Inventory controls for textbooks, trade books, and general merchandise.
■ Recording, checking, and reporting sales.
Control of cash and refunds.
■ Process for allowing students to charge textbooks to their KSU student account, collections, and bad debt write off/reserve.