Part 2 – KSU Bookstore Plan – 300 points maximum

Provide a detailed description of your company's plan of the KSU Bookstore. Provide specific plans for:

• Capital development.
• Signage/image of the bookstore
• Layout
• Type of merchandise that will be sold.
• Types of student activities that will be provided.
• Hours of operation (prefer extended hours)

Part 3 – Course Book and Supplies Ordering Process – 200 points maximum Describe the following ordering process of course books and supplies.

• Describe the process that would be used for faculty to order course books or course related supplies.
• Describe computer/web applications used to submit orders.
• Provide a typical estimate from time of order to availability in bookstore.
• Provide an academic calendar that shows all critical time requirements for providing course books or supplies.
• Describe the process for faculty to submit course packets for production and availability in the bookstore.
• Describe the order processing and delivery of how emergency late textbook adoptions will be handled.
• Describe the process for handling books ordered for classes that are canceled and the process for handling books ordered by faculty who change their mind after submitting a textbook requisition and want to use a different book.
• Describe the process for faculty and students to order graduation regalia and accessories. Provide pricing strategies and a typical five (5) year history of price increases at three (3) colleges/universities where you currently operate.

Part 4 – Communication Plan – 50 points maximum

Submit a communications plan that, at a minimum, details the following: