• The IP’s behavior:
  • The care provider's behavior:
  • Lack of private telephone or visiting options for residents
  • Poor training, lack of supervision, and low accountability for staff
  • Fear, either generalized or related to a specific caregiver(s)
  • Depressed, withdrawn, sad, or helpless behavior or affect
  • Fear, anxiety, or nervousness about speaking openly
  • Confusion, unlikely or contradictory stories, or disorientation without any known mental dysfunction
  • Not allowing the IP to speak to others or answer questions for themselves without the care provider present
  • Treating the IP with anger or indifference, name-calling, threatening, or aggressive behavior
  • Sharing conflicting accounts of incidents, blaming the IP for being forgetful
  • Signs of alcohol or drug use while on duty
  • Flirtatious or sexual behavior toward IP
  • Unwillingness to follow care plan or cooperate with other care providers