The IP’s behavior:

The care provider's behavior:

Lack of private telephone or visiting options for residents

Poor training, lack of supervision, and low accountability for staff

Fear, either generalized or related to a specific caregiver(s)

Depressed, withdrawn, sad, or helpless behavior or affect

Fear, anxiety, or nervousness about speaking openly

Confusion, unlikely or contradictory stories, or disorientation without any known mental dysfunction

Not allowing the IP to speak to others or answer questions for themselves without the care provider present

Treating the IP with anger or indifference, name-calling, threatening, or aggressive behavior

Sharing conflicting accounts of incidents, blaming the IP for being forgetful

Signs of alcohol or drug use while on duty

Flirtatious or sexual behavior toward IP

Unwillingness to follow care plan or cooperate with other care providers