Support and advocacy for older adults receiving long-term care, whether in a facility or receiving community-based services

State certified staff and volunteers from the Department of Aging respond to concerns of older adults and their loved ones

Area Agencies on Aging (pa.gov) will allow you to search for the appropriate AAA based on the county where the IP lives and provide you with their website, phone number, and address

AAA websites with information and resources for suspected elder abuse, in addition to a variety of other services

Call the AAA for the county where the IP resides, 24 hours a day including holidays, to report suspected abuse, and they will coordinate with Adult Protective Services to investigate

Consumer Services Office 1-800-PA-BANKS or www.dobs.pa.gov

Financial exploitation questions and concerns

OAG's Senior Assistance Helpline 1-866-623-2137 8:30 a.m. - 5:00 p.m. Monday through Friday or https://www.attorneygeneral.gov/protect-yourself/seniors/

The office focuses on abuse and fraud perpetrated by businesses and other consumer protection issues

Make a complaint by phone or electronically on the website, and it will be reviewed by staff and referred to the appropriate agency or handled directly by the OAG

The OAG also offers education for older adults on topics including fraud prevention, bullying, and identity theft. More information is available on the website

Examples: hitting, striking, shaking, pinching, physical restraints, inappropriate use of drugs, force feeding, all physical punishment

Signs: report of abuse by victim, bruises, broken bones, burns, internal injuries, bedsores, poor hygiene, pain

Examples: unwanted touching, forced nudity, unwanted participation in the creation or receipt of sexually explicit material, sodomy, sexual assault, rape