Chapter 5
E LDER ABUSE IDENTIFICATION AND RESPONSES
It is important to be aware of the types of abuse most often experienced by older adults and IPs so you can help keep them safe and respond to any signs of abuse you notice. Additionally, frequent communication and contact with the IP will allow you to understand their typical behavior and moods, so if there is a shift, you can explore what led to the change. If the IP is in a residential facility, it is important to visit frequently and check in on the IP through phone calls to them and their caregivers between visits. Your frequent contact may help prevent potential abuse or allow you to notice and respond to any abuse quickly.
The signs of abuse in the next section are not all-encompassing. There may be other signs of abuse, or some of the signs listed below may be present without abuse occurring. It is important to follow up on any concerns and alert those who can investigate further if abuse is suspected. As a guardian, you are responsible for the IP's safety and well-being. If you have concerns, do not hesitate to contact one of the following:
9-1-1
Serious and immediate danger or emergencies
24 hours a day
○ 1-800-490-8505
Non-emergency situations
24 hours a day
Reports can be made anonymously, and reporters have legal protections from retaliation, discrimination, and prosecution
For adults age 60+ and adults ages 18-59 with disabilities, the Hotline takes reports of potential abuse regardless of whether the person lives at home, in a nursing or residential facility, or other setting. Adult Protective Services will investigate all reports
Pennsylvania Long-Term Care Ombudsman Program
717-783-8975