MCB2 & PDCA – FORESIGHT, INSIGHT, HINDSIGHT
PDCA (plan-do-check-adjust) is the iterative four-step operationalization of the Deming continuous quality improvement cycle for organizational processes (e.g., Toyota).
PLAN – establish objectives to target goals or outputs
DO – implement the plan while collecting data for analysis * CHECK – study the actual results with a critical consideration of strengths and weaknesses
CHECK – study the actual results with a critical consideration of strengths and weaknesses
ADJUST – make modifications to the original baseline to improve effectiveness and/or efficiency