KSU SERVICE 101

KENTUCKY STATE UNIVERSITY EMPLOYEES MUST MAKE STUDENTS AND STAKEHOLDERS:

  • Feel respected;
  • Like a valued and extra special consumer;
  • As if their individual needs have been met; and
  • Believe they have been served by a knowledgeable professional.

KENTUCKY STATE UNIVERSITY LEADERS AND MANAGERS MUST MAKE EMPLOYEES:

  • Feel respected;
  • Like a valued and extra special worker;
  • As if their individual needs have been met; and
  • Believe they have been served by a knowledgeable professional.