THREATS TO KENTUCKY STATE UNIVERSITY'S FUTURE

WORK QUALITY (pride in brand identity) CAMPUS COMMUNICATIONS (self-talk without sharing) BLAME ISSUES (asking who rather than what) PROFESSIONAL DEVELOPMENT (best-in-class learning)

OBSOLESCENCE (outmoded practices)

DISORIENTATION (failure to benchmark)

DEPERSONALIZATION (isolated office mentality)

ABSENCE OF CUSTOMER SERVICE (not competitive)

SUCCESSION/CROSS-TRAINING (fear of job loss)