MCB2 & PDCA – Foresight, Insight, Hindsight

PDCA (plan-do-check-adjust) is the iterative four-step operationalization of the the Deming continuous quality improvement cycle for organizational processes (e.g., Toyota).

• PLAN – establish objectives to target goals or outputs
• DO – implement the plan while collecting data for analysis
• * CHECK – study the actual results with a critical consideration of strengths and weaknesses
• * ADJUST – make modifications to the original baseline to improve effectiveness and/or efficiency