115 One aspect I believe the University should improve is the financial aspect. Many students have balances and payments that are unaccounted for and students are unclear about their accounts. When students have gone to ASB respect and student perspective is not always shown. Direct answers are not always given. Students appreciate clear, precise, informative, and timely responses. Solutions could also be provided. Employees should try sympathy and attempt empathy. All in all, faculty and staff should remember that students want to graduate because that is the end goal! 3/2/2016 2:20 PM

116 When i first attended KSu in 2009 i was very pleased with the University as a whole. I came to KSU to play football, and to better myself as a person. When i first started off, i was put in the wrong classes, and it set me back some time. I was originally a Biology major, but i changed majors because i would possibly still be in school. My last year of eligibility i was very disappointed in KSU how they treated me and a few other athletes when we were selected to play in a bowl game. I asked for help from the university to help sponsor it, but i feel like i didnt get the help i needed. They left us out to dry, and we were stuck in florida with nothing. We were trying to follow our dreams, but also trying to bring a more positive name on the university. We feel like we didnt get the support we needed. We had to get help through the alumni chapter in Miami. They supported us alot while we were down in miami for a week. In 2015 i was selected to be apart of the Washington Redskins, and i still feel like KSU didnt support that. 2/25/2016 11:59 AM