Business Operations led the efforts with other university personnel in the development of the first draft of a university-wide comprehensive business continuity plan. The plan brings all preparedness plans together into one comprehensive plan including the emergency response, crisis management, and disaster recovery plans. The business continuity plan addresses the university's ability to respond, resume, recover and restore business operations in precarious situations regardless of the magnitude.
Business Operations implemented electronic student refunds starting February 2008. Electronic student refunds were added to increase efficiency and reduce long lines and wait time. Currently over 1,000 students utilize electronic refund payments through the Paycard, which reduces cost to the university by eliminating check processing and cashier time in distributing refunds. Students on the program receive an email alerting them that funds have been deposited to their card and are ready for use.
| Initiator: | Katherine Napier Associate Vice President for Business Operations |
|---|---|
| Board Action Date: | January 23, 2009 |
| Effective Date: | January 23, 2009 |
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