OR has completed a draft of academic calendars for the five years.
OR has provided 806 transcripts from January 1 through March 31.
OR is has begun work on DegreeWorks, our new degree audit system.
A total of 993 students signed in for services in the SOS in January seeking assistance with Financial Aid, Bursar, Green to Gold, and to print schedules for their classes. From January through March, a total of 2081 students visited SOS for assistance.
SOS supervisor attended the Southern Association of Student Financial Aid Conference held in Atlanta, Ga. as part of professional development.
SOS staff participated in the Operation Preparation, an effort to work with middle and high school students up to 10th grade in March before spring break.
SOS has assumed the responsibility of answering phone calls for all areas of
Enrollment Services, and forwarding calls as needed to the different
departments, when necessary. This is a departmental initiative to improve
customer service to the university in the area of Enrollment Services.
SOS will participate in a new training in April as a part of the launch of the new campus phone system which the university has purchased to help improve customer service and timeliness with answering telephone calls.
A SOS staff member will be attending Kentucky Association of Student Financial Aid in April as part of professional development.
The SOS has taken the lead with the Financial Aid Initiative to get returning students to complete their Financial Aid before April 15th.
Retention Management and Advising Services (RMAS) represent one of three major areas within the Division of Student Success and Enrollment Management. The goal of RMAS is to increase student retention and persistence to graduation with a focus on academic success and achievement through intrusive, early intervention, academic support programming, and systematic tracking of students from matriculation to graduation. Several programmatic strategies have been instituted both by the area and individual departments in support of the institutional goals of improving student persistence, retention rates, graduation rates, and academic success.
The departments that comprise RMAS are: Academic Center for Excellence (ACE), Center for Academic Persistence and Success (CAPS), Placement, Testing, and Career Preparation, and Student Support Services (SSS). A summary of strategies underway in RMAS is included below.