MINIMUM JOB REQUIREMENTS:

• Master's degree in Higher Education, Social Work, Counseling, Education, or Student Personnel Administration
• 1-2 years' experience working in Higher Education

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of effective retention strategies.
• Knowledge of effective teaching and learning strategies.
• Superior listening and critical thinking skills and the ability to multi-task.
• Experience with retention data collection and reporting.
• Working knowledge of postsecondary academic advising and retention strategies.
• Candidates should have the ability to become knowledgeable of the range of varied student services available, enrollment services, academic policies, requirements, and procedures of Kentucky State University.
• Strong interpersonal/human relations skills essential.
• Ability to initiate and maintain professional relationships with diverse groups, demonstrate sensitivity to the needs of a diverse student population including low-income, first-generation, students of color, disabled, underrepresented, older and non-traditional, and international students.
• Must have excellent verbal and written communication.
• Ability to maintain confidentiality is essential.
• Must have attention to detail.
• Basic skills in productivity software (Word, PowerPoint, Outlook, Excel).
• Ability to collect, analyze and report retention related data.
• Must be able to multi-task, prioritize, manage multiple priorities, and meet deadlines.
• Must have the ability to work in a fast paced environment and possess excellent organizational skills.
• Ability to interpret and communicate university policies and procedures and associated federal and state regulations.
• Work staggered hours including evening hours during the work week as assigned.

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Work is normally performed in a typical interior and/or office work environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.

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