Master's degree in Higher Education, Social Work, Counseling, Education, or Student Personnel Administration

1-2 years' experience working in Higher Education

Knowledge of effective retention strategies.

Knowledge of effective teaching and learning strategies.

Superior listening and critical thinking skills and the ability to multi-task.

Experience with retention data collection and reporting.

Working knowledge of postsecondary academic advising and retention strategies.

Candidates should have the ability to become knowledgeable of the range of varied student services available, enrollment services, academic policies, requirements, and procedures of Kentucky State University.

Strong interpersonal/human relations skills essential.

Ability to initiate and maintain professional relationships with diverse groups, demonstrate sensitivity to the needs of a diverse student population including low-income, first-generation, students of color, disabled, underrepresented, older and non-traditional, and international students.

Must have excellent verbal and written communication.

Ability to maintain confidentiality is essential.

Must have attention to detail.

Basic skills in productivity software (Word, PowerPoint, Outlook, Excel).

Ability to collect, analyze and report retention related data.

Must be able to multi-task, prioritize, manage multiple priorities, and meet deadlines.

Must have the ability to work in a fast paced environment and possess excellent organizational skills.

Ability to interpret and communicate university policies and procedures and associated federal and state regulations.

Work staggered hours including evening hours during the work week as assigned.

Work is normally performed in a typical interior and/or office work environment.

No or very limited physical effort required.

No or very limited exposure to physical risk.